The rapid advance of GenAI has been bewildering. No wonder many business leaders are considering whether they’d benefit from the guidance of a strategic-level expert in the field.
The decision whether to hire an AI supremo or not should be based on how central the technology already is to the business. That’s the view of Brian Peterson, co-founder and CTO of Dialpad, the creator of an AI-based customer intelligence platform.
“If AI is a big element of your business or you’re building it into your product set, having a CAIO would provide focus. But, if it just seems cool and could be part of your future but you’re not sure how yet, appointing one might not be right for you,” he says, suggesting that it would make more sense in the latter scenario to hire a consultant first to assess the technology’s potential value to the firm. (https://www.raconteur.net/technology/chief-ai-officer-now?)