Partnerships And Interoperability Matter Most In Cloud-Mobile World (TechCrunch)

Once upon a time, companies built huge proprietary systems to track their customer information, content, accounting, business intelligence and every other business function you can name. These were expensive, monolithic systems that took years to implement and compatibility between systems was not a huge priority. Usually the technology choices had a lot more to do with the needs of IT than the end users. Usability was actually far down the list of concerns. As such, people grew increasingly frustrated with these applications, which they had to grapple with on a daily basis just to do their jobs. Instead of technology easing the way for employees, it very often got in the way…